Privacy for Personal Account Users of CitiBusiness® Online

Our goal is to maintain your trust and confidence when handling personal Information about you.

Security of Personal Information

The security of your personal information is our priority. We protect this Information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal Information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal Information they receive.

CitiBusiness Online Privacy Statement

Citibank* ("we" or "us") provides certain business account owners ("you") with access to their personal(consumer) accounts maintained with Citibank* and its affiliates by linking to their business name and business code through CitiBusiness Online. This Online Privacy Statement describes how personally identifiable Information ("Information") collected from you through this website may later be disclosed.

1. What Information Do We Collect?

We collect two types of online information: personal and non-personal.

a. Personal Information

Enrollment and Maintenance Forms

We collect basic information about you through enrollment and maintenance forms submitted by you to request access to your personal Citibank accounts through CitiBusiness® Online. This Information includes your first and last name, physical and e-mail address, and telephone number.

Online Identity Verification

After you have enrolled your accounts on CitiBusiness® Online,we may collect certain other information about you that can be used to verify your identity for purposes of granting access to the web site. This information includes answers to self-selected security questions.


When using CitiBusiness® Online to perform services (e.g., online bill payment) we collect information about your transactions with us and our affiliates such as your account balances, payment history, account activity and your payees.

b. Non-personal information


This web site uses "cookie" technology. A cookie is a small piece of information that is stored on your web browser that can be later retrieved and read only by the same site. We use cookies for administrative purposes and to enhance your online experience. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. In order to use CitiBusiness® Online, cookies must be enabled in your browser.


When you visit CitiBusiness® Online, we collect the IP address of the device you use to connect to the Internet. In addition, we gather information such as what browser and which version of it you're using, and the type of operating system you have.

2. How Do We Use The Information We Collect?

Information collected during enrollment and when using of CitiBusiness® Online is for administrative purposes, identity verification, and an enhanced online banking experience. It is not shared with third parties other than our online banking service providers.

We do not use information collected on this website for marketing or advertising purposes. Additional details about how Citibank collects, uses, and shares information related to you and your personal accounts may be found in the Citibank Consumer Privacy Notice.

3. Other

How Do You Request to Review the Information We Collect?

If you wish to review Information provided by you through online enrollment or maintenance forms, you can contact us to request a copy of the personal account information you provided through our customer service numbers. There may be a charge for certain information that is requested. To protect your privacy, proof of identity or other authentication is required when making such requests.

Do Not Track

Although there is no standard for how Do Not Track consumer browser settings should work on commercial websites, the industry has self-regulatory initiatives designed to provide consumers a choice in the types of ads they may see online and to conveniently opt-out from online behavioral ads served by some or all of the companies participating in these programs. Due to a lack of such standards, our web site does not respond to Do Not Track consumer browser settings.

Notice of Changes

From time to time, we may change this policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.

Effective Date

This Online Privacy Statement was last modified October 1, 2014.